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Security & Privacy

How we protect your data

Your privacy is our priority.

Encrypted in Transit

All data transmitted over HTTPS with TLS 1.3 encryption

Private by Design

Your health information is encrypted and never sold or shared with your plan administrator

No Data Sharing

We never share your health information with employers, insurers, or third parties

Minimal Data Collection

We only collect what's needed to create your letter — nothing more

Secure Storage

Medical records stored with signed, time-limited access controls

Data Retention

Non-clinical data automatically deleted after 90 days. Medical records retained as state law requires.

Questions about privacy?

We're happy to answer any questions about how we handle your data.